Data Protection & Privacy

C51 Privacy Policy

Your trust is our greatest asset. At c51, every piece of your information is stored with the highest standards of security and confidentiality.

Last Updated: January 2026
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How We We Protect Your Data

C51's Privacy Policy is built on six core pillars to ensure the protection of your personal information.

Encrypted Data Storage

All your personal data is stored using AES-256 encryption — banking-grade security that ensures no unauthorized party can access your information.

Identity Verification Controls

C51 secures your account with Two-Factor Authentication (2FA). Without your password and OTP code, no one can access your account.

Never Sold to Third Parties

We never sell, rent, or share your personal information with any third party. Your data is used solely to improve C51's services.

Secure Payment Processing

All financial transactions are processed through SSL-secured gateways. Your bank or credit card details are never stored directly on our servers.

Your Right to Control Your Data

You may view, correct, or request deletion of your data at any time. Our support team will process your request within 72 hours.

Following International Standards

C51 complies with GDPR and international data protection standards. Our privacy policy is reviewed and updated regularly to ensure alignment with the latest regulations.

1. Introduction & Scope

Welcome to the c51 Casino platform. This privacy policy explains how c51 collects, uses, stores, and protects your personal information. It applies whenever you visit our website, open an account, or use any of our services.

We believe privacy is a fundamental right. That's why c51's privacy policy is built on complete transparency — you'll always know what data we collect, how we use it, and why. This policy is crafted in compliance with GDPR (General Data Protection Regulation) and all other applicable international data protection laws.

Important: Please read this privacy policy in full before using c51's services. By using our services, you agree to the terms of this policy.

2. What Data We Collect

In accordance with c51's privacy policy, we only collect information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our principles.

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID Age Verification & KYC
Contact Information Email, phone number Account Communications
Financial Information Payment methods, transaction history Deposit & Withdrawal Process
Usage Data Gaming history, betting records Service Improvement & Responsible Gaming
Technical Information IP address, device type, browser Security & Fraud Prevention

In addition to the information you voluntarily provide at registration, our system automatically collects certain data about your browsing behavior, gaming patterns, and device. This is primarily used to maintain platform security and personalize your experience.

3. How We Use Your Information

The core principle of C51's Privacy Policy is that your information will only ever be used for legitimate and recognized purposes. Below is an overview of how your data is used:

  • Account Creation & Management: Setting up your C51 account, confirming logins, and keeping your profile up to date.
  • Service Delivery: Playing games, processing deposits and withdrawals, and offering bonuses and promotions.
  • Contact: Sending important updates, security alerts, and customer support communications.
  • Legal Compliance: KYC verification, Anti-Money Laundering (AML) compliance.
  • Platform Development: Analyzing user experience to improve the quality of our services.
  • Fraud Prevention: Identifying suspicious transactions and safeguarding your account.
  • Ensuring Responsible Gaming: Monitoring gaming behavior to provide support whenever needed.

We never share your data with third parties for marketing purposes. If you'd prefer not to receive promotional emails from c51, you can unsubscribe at any time.

4. Cookies & Tracking Technologies

The c51 website uses cookies and similar tracking technologies — small data files stored in your browser that help improve site functionality and personalize your experience.

We use the following types of cookies:

  • Essential Cookies: Essential for the site's core functionality — without these, the site will not work properly.
  • Performance Cookies: Collects site usage data that helps us improve our services.
  • Functional Cookies: Remembers your preferences, language, and login details.
  • Analytics Cookies: Helps us analyze site statistics.

You can manage cookies through your browser settings. Please note, however, that disabling certain cookies may affect the proper functioning of some C51 features.

5. Data Sharing & Disclosure

C51's privacy policy is unambiguous on one point — your personal data is never sold. However, limited data may be shared in the following specific circumstances:

  • Payment Processors: Only the financial information necessary to process transactions is shared with authorized payment gateways.
  • Legal Obligations: We are legally required to provide information in response to court orders or valid requests from government authorities.
  • Security Partners: Limited data may be shared with trusted security partners to prevent fraud and ensure cybersecurity.
  • Business Restructuring: In the event of a merger or transfer of c51's business, your data may be transferred; however, you will always be notified in advance.

In each of the cases outlined above, third parties are required to comply with c51's privacy standards and may only use your data for the specified purpose.

6. Our Security Measures

C51 uses industry-leading technology and practices to protect your data. Our security infrastructure operates across multiple layers:

  • TLS/SSL Encryption: All communication between your browser and our servers is secured with 256-bit TLS encryption.
  • Firewall Protection: Our servers are protected by advanced firewalls that block unauthorized access.
  • Regular Security Audits: Third-party security experts conduct regular penetration testing on our systems.
  • Data Backup: Your data is regularly backed up and stored securely across multiple locations.
  • Staff Security Training: Every C51 staff member receives regular training on data protection.
  • Incident Response Plan: We have a clearly defined plan in place to respond swiftly to any security breach.

No data transmission over the internet is entirely risk-free. While we take every measure to ensure maximum security, keeping your password confidential and reporting any suspicious activity to us is equally important.

7. Your Rights

C51's Privacy Policy puts you in full control of your data. Your rights are outlined in detail below:

  • Right to Access: You can find out exactly what data we hold about you at any time. Simply send us an email and we'll provide a full summary within 30 days.
  • Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
  • Right to Erasure: Under certain conditions, you may request the deletion of your data (the "right to be forgotten").
  • Right to Object to Processing: You may object to your data being used for marketing purposes.
  • Right to Data Portability: You have the right to receive your data in a machine-readable format.
  • Right to Object to Automated Decisions: The right to object to decisions made through fully automated processes.

To exercise any of these rights, please contact our support team by email. We typically respond within 72 hours and aim to resolve all requests within 30 days.

8. Protection of Minors

C51 strictly prohibits registration and gaming by anyone under the age of 18. In line with our Privacy Policy, we never knowingly collect personal information from minors.

Age verification is mandatory at registration. If we become aware that an account has been created by a minor, we will immediately close that account and delete all associated data.

If a parent or guardian believes their child has created an account on c51, please contact our support team immediately. We will resolve the matter promptly.

9. Changes to the Privacy Policy

C51 may update this Privacy Policy from time to time. Changes may be made in response to legal requirements, updates to our services, or user feedback.

For any significant changes, we will notify you via email or through a prominent notice on the site — at least 15 days before the changes take effect.

If you continue using c51's services after any changes take effect, you will be considered to have accepted the updated policy. If you do not agree, please contact us and request that your account be closed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated Data Protection team. We're always here to help.

Email
support@c51.im
Live Chat
Available 24/7
Response Time
Within 72 Hours

You can also visit our Help Center visit the page or FAQ page to find answers to your questions.

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